About

Our Vision

Our vision is to empower businesses of all sizes by providing expert IT support, fostering digital transformation, improving operational efficiency, and reducing costs—ensuring our clients stay ahead in today’s fast-paced digital world.

At IT911now.com, we believe that whether you’re a seasoned IT professional or a corporate executive, partnering with a trusted Managed Service Provider (MSP) allows your company to save time, reduce costs, and focus on what matters most. By choosing IT911now.com, your business can accelerate its digital transformation, enhance internal communications, improve customer experiences, and address IT capacity challenges—all while reducing operational expenses.

Key Benefits of Partnering with IT911now.com:

1. Cost Predictability – As your business grows, managing the costs of an in-house IT department can quickly become expensive and unpredictable. By outsourcing your IT needs to IT911now.com, we consolidate your costs into a single, fixed monthly fee, making it easier to manage your operational budget without the surprise of fluctuating expenses.
2. Reduced Operational Costs – Building and maintaining an in-house IT team involves significant costs—salaries, benefits, insurance, and office space—along with time spent training and retaining employees. With IT911now.com as your MSP, you can eliminate these overheads and gain immediate access to a team of highly skilled experts, eliminating the need for recruiting, training, or managing a full-time IT staff.
3. Proactive Monitoring & Security – Our team continually monitors your IT systems to detect potential issues before they escalate. With our comprehensive security monitoring services—including threat detection, content management, and threat intelligence—we take swift action to minimize disruptions and, in many cases, prevent downtime altogether.
4. Mitigating Risks – Every business faces challenges, from changing market conditions to evolving regulations and technological shifts. Outsourcing your IT services to IT911now.com significantly reduces these risks, providing you with a team of industry-specific experts who can help you navigate complex security and compliance concerns, offering peace of mind for your business.

Partnering with IT911now.com ensures your company is empowered to thrive while we take care of the IT needs, allowing you to focus on the strategic goals that drive your business forward.

Our History

In 2010, Keith Buckner founded IT911now.com after parting ways with a medical company in California. His departure was the result of his exceptional performance—he consistently outperformed his colleagues by efficiently managing technical support requests across more than 30 locations.

While on a break, Keith visited a local electronics store and overheard a customer being quoted over $200 for a laptop computer issue. Upon listening closely, Keith realized the problem was a simple watch battery issue causing incorrect date and time settings. By advising the customer to replace the battery, Keith saved the customer a significant amount of money. Keith even gave the customer his phone number and offered further help if needed. The very next day, the customer called to thank Keith and, in gratitude, suggested that he start his own business. That conversation inspired the founding of IT911now.com. The need for an owner and company that puts customers before his bottom-line. We pride ourselves on long term relationships with our customers at a fair price.

FUN FACT: The name IT911now.com has a dual meaning:

• "911" represents urgent help, just like you'd call for a medical emergency, but for your IT systems and devices.
• It also honors the Chula Vista ZIP code 91911 of the business’s original location in San Diego, California.

Contact us today to learn more about how we can assist your business with our expert IT solutions.